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Please select month below for News / Events in 2007 |
Please
select month
below for News / Events in 2006 |
Sherwin-Williams Brings Waterborne Paint System
to US
Sherwin-Williams Automotive Finishes has introduced
its waterborne basecoat/ clearcoat system called AWX
to North America . The AWX line was introduced in Europe
in November of 2005.
Utilizing a proprietary resin system that behaves like traditional solvent borne
systems, AWX is designed to meet the strict VOC-emissions limits recently adopted
in California, while adhering to the environmentally-friendly guidelines soon
to be implemented in Canada and throughout the Midwest and Northeastern United
States.
"Our goal in launching AWX was to ease the fears and concerns body shop owners
have in changing from a solvent to a waterborne system," said Nick Bartoszek
, SWAFC Product Manager - VR Marketing. "Because AWX has solvent borne-like application
properties, it ensures a seamless transition and conversion. Technicians will
be familiar and comfortable with the process already, requiring minimal training
and start-up costs."
There are low capital investment costs in transitioning to AWX as well. According
to Bartoszek , "One of the key benefits of our waterborne system is that it doesn't
require new or specialized equipment in order to use it effectively."
With conversion eminent in several months, SWAFC is committed to providing a
waterborne solution with a conscience. Unlike solvent borne basecoats of the
past, AWX ensures a 50 percent reduction in VOC emissions while reducing hazardous
waste generation.
(courtesy CollisionWeek) (see
headlines) |
3M Sues SATA
Paint System for Patent Infringement |
3M's German subsidiary,
3M Deutschland GmbH, has filed an intellectual
property infringement suit in the District Court
of Duesseldorf against SATA Farbspritztechnik GmbH & Co.;
KG and SATA Verwaltungs -GmbH; and Mr. Albrecht
Kruse, general manager, SATA Verwaltungs -GmbH.
SATA is a provider of spray equipment, such as paint spray guns and disposable
cups for mixing, painting, refilling and paint storage.
The suit alleges that SATA's RPS paint spray system infringes 3M's German
utility models covering the 3M PPS Paint Preparation System used for
mixing and preparing refinish material prior to spraying.
German utility models are intellectual property rights effective in Germany
which are registered without substantive examination by the Patent Office.
3M has thoroughly checked the validity of the utility models and is convinced
that they are valid.
The suit is presently pending before the District Court of Duesseldorf
. The court has scheduled proceedings for Sept. 25, 2007 .
(courtesy of
CollisionWeek) (see
headlines)
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|
INSURER ANNOUNCES OPEN PLATFORM DRP EXAMINATION
Allstate (U.S.) says this will allow shops to use whatever estimating system they wish
October 30, 2006
Allstate Insurance Company (U.S.) announced today that they would begin a program to "explore an open platform concept" for communicating with their repair facilities."
The open concept program would allow shops to use whichever estimating system they feel would be best for their collision repair businesses.
The testing or "exploration" phase of this examination of single-platform based estimating, would continue through mid-2007 and if the testing phase is successful, and the program put into place, Allstate would no longer require shops to use a specific or one-company's estimating product to handle their claims.
Allstate is expecting that this announcement of "open concept" communications and estimating will be well received.
The communications open-concept estimating is part of the PRO Direct Repair Program concept introduced by Allstate.
John Edelen, Allstate assistant vice president of claim strategy, says" Our goal is to make it easier for repair facilities and the entire collision repair industry to do business with us"
For more information , please see:
http://www.allstate.com/Media/PageRender.asp?Page=main.htm
(see headlines) |
Akzo Nobel CIAI Fall Endowment Aids U.S. and Canadian Education
|
Akzo Nobel, along with the Advisory Council of the Collision Industry Advancement Initiative (CIAI), announced the Fall 2006 endowment recipients. This is the fifth set of endowments since the program was established in 2004. Fall 2006 endowments were awarded to the following:
- Contra Costa Community College
- Northern Virginia Community College
- Skills Canada Student Competition
"The grants that were awarded this fall have a direct impact on the future of our industry," said Chair of the CIAI Advisory Council Kate Lawrence. "These grants will be used to enable students to better prepare for a career in the collision repair industry and excite them about the future."
The CIAI program, whose mission is to be a tool for aiding in the growth, advancement and perception of the collision industry in North America meets twice a year to review requests . The CIAI Advisory Council will meet again in the spring of 2007.
Department Chair of Automotive Services at Contra Costa College , Peter Lock said, "With the technician shortage the way it is today, it's great to see an organization like Akzo Nobel that is committed to the future. Programs like these shows the general public how companies like Akzo Nobel are committed to giving back to our communities. Our industry is a viable industry to work in. This also shows parents that companies are willing to support our industry. The students, staff and the administration appreciate the continued support of Akzo Nobel." (see headlines) |
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Boost for welding at high schools
Courtesy of The Hamilton Spectator (Oct
23, 2006)
A campaign to raise $500,000 for area high school
welding programs is to be launched next month.
The Canadian Welding Association will start its drive
in a ceremony slated for Barton Secondary School on
Nov. 2.
Money collected by the association from business and
industry will be used by high schools to purchase equipment
and supplies that will be donated next April. The effort
is being supported by the Hamilton, Halton, Grand Erie
and Niagara district school boards as well as Niagara
and Mohawk colleges, the Canadian Welding Bureau and
Dofasco.
The new campaign follows an effort earlier this year
in which the local chapter of the welding association
donated $104,844 worth of welding equipment and supplies
to area high schools, along with gift certificates
for 19 graduating welding students.
Association president Dan Tadic said the campaign
was prompted by concern over the future of the trade.
"Our welder population is aging and starting
to retire in great numbers, creating a serious shortage
of skilled trades people," he said. (see
headlines) |
Independent Repair Facilities Being Shut Out and Shut Down by Auto Manufacturers says AIA
October 16, 2006, Ottawa, Ontario - Sixty percent of vehicle manufacturers (OEMs) are restricting the access of the independent repair facilities in Canada to the tools, training and software needed to repair vehicles. The inability of the independent repair facility to maintain and repair vehicles will eventually result in a dealership network monopoly. Consumer choice is evaporating and the impact of the growing OEM monopoly on the automotive aftermarket could reach $4 billion by 2010.
"We are increasingly running into problems where we cannot find needed repair information to repair a vehicle," explained Ed Jagt, Owner of Pro-Tech Tire & Auto in Barrie, Ontario. "For example, last week a 2002 Honda Accord came to us with an ABS light on. There is no information available for the ABS system on this car. Every information system including the Honda website tells me to take the car to a Honda dealer for repairs to the ABS system. These instances of lack of information are getting more and more common place with many different makes and models. It is cutting into our business in a big way."
Fewer choices and higher costs means many repairs will be delayed or ignored altogether, putting highway safety at risk and increasing the risk of poor quality emissions. Fewer choices mean lower productivity. The existing dealer network does not have the bay capacity to manage the cars on today's roads. This means higher waiting times and increased travel distances for consumers.
"The vehicle manufacturer's unwillingness to provide all necessary information to the independent repair facilities will lead to a dealership monopoly on the vehicle service and repair industry leading to a reduction or elimination of independent repair businesses, and ultimately eliminate consumer choice" explained Ray Datt, President of the Automotive Industries Association of Canada.
There are over 30,000 independent repair facilities in Canada. The majority of these shops are small businesses, employing on average 6 people per garage. These shops could potentially close, and will certainly lose business and profitability if the issue is not solved. That means fewer small businesses, employing fewer people, mostly in rural areas across Canada. This will have a ripple affect throughout the industry. The auto parts stores and the wholesalers will also be affected. (see headlines)
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The Enterprise Rent-A-Car 50 Million Tree Pledge
Last year, The National Arbor Day Foundation (NADF)
approached Enterprise Rent-A-Car with an idea. In honor
of the company's 50th Anniversary, NADF challenged
Enterprise to make a long-term commitment to celebrate
that milestone and make a pledge to the future.
All along, to celebrate this anniversary, Enterprise
had planned to say thank you for its first 50 years
by making a significant gift for the next 50.
The question was this: What kind of gift would be
consistent with Enterprise as a company - and also
have a meaningful connection to its business, its employees,
and the communities it serves?
The need for reforestation is great. And the positive
impact trees make on the world is immense - from cleaning
the air and maintaining a clean water supply to helping
combat soil erosion and providing habitats for birds
and other animals.
A single tree can make such a difference. So Enterprise
decided to take the idea to the next level. And the
Enterprise Rent-A-Car 50 Million Tree Pledge was born.
Here's how it works:
- Each year, The National Arbor Day Foundation will
identify a number of tree planting projects throughout
the U.S. - and work with similar agencies in Europe
and Canada to find planting projects in those countries.
- Enterprise will fund as many of these planting
projects as possible each year - planting 1 million
trees a year. 50 million trees total over the next
50 years.
- The forestry agencies will plant the trees where
they are needed most.
This collaboration with The National Arbor Day Foundation
and the U.S. Forest Service brings together the best
of three worlds:
- The public agency charged with protecting and preserving
the National Forests.
- Private funds from a committed corporate citizen.
- And a world-class nonprofit organization with the
vision to bring a program like this together.
A million trees a year is not a total solution, but
it's a solid step in the right direction. (see
headlines) |
Fletcher
working to revitalize OARA as executive director
Steve Fletcher has stepped
down from his position with CAR Management Solutions
QRP to become executive director of the Ontario
Automotive Recyclers Association (OARA). Fletcher
is well known to the recycling community. He is
managing director of the Automotive Recyclers of
Canada national association, and helped to form
OARA in 1992. He also previously served as executive
director of OARA.
"This is a great opportunity for me, the Ontario industry, and the Canadian industry,
and I look forward to revitalizing the OARA association," says Fletcher. Fletcher's
position with OARA will also allow him to continue his role with the national
association.
Fletcher can be reached at 519-438-2764.
Questions regarding CAR Management Systems QRP should be directed to
Randy Brant, director of business development, 905-380-5035. (see
headlines)
|
NY association recommending $80-$95
per hour door rate
PRESS RELEASE: The
New York State Auto Collision Technicians Association,
(NYSACTA) issued a statement today in the wake
of completion of an Independent Economic Study for
the Auto Body Industry in the State of NY. NYSACTA
is challenging all insurance companies to increase
the allowance paid to auto body repair shops in NY
State. NYSACTA explained that they want insurers
to conduct business in the spirit of the NY State
Insurance Regulation 64 by "negotiating
all elements of a claim, including labor rates fairly
and completely," instead of using the current "price
suppression tactics," alleged by NYSACTA being
used by some insurance companies. NYSACTA Executive Director, Ed Kizenberger said, " we
have met with the State Insurance Department and NY
State Attorney General [Democratic front runner for
NY State Governor] Elliott Spitzer's office regarding
concerns that Insurers are price fixing labor rates
at the lowest possible rate. We also feel other violations
are being committed creating an unfair claims practice
environment." Kizenberger continued, "for
instance by using Direct Repair Shops (DRP) as a back-up
source they [insurers] may indeed be in collusion creating
an unfair trade and claims practice by coercing other
non-DRP shops to accept low rates." NYSACTA President,
Mike Orso said, "Some insurers hang their hat
on supposed surveys, where results are secret. The
questions include, "will you accept the rates
we pay?" That question is not in the spirit of
a survey, it's a take it or leave it question."
The study's results and recent insurance
industry statistics indicate the lowest auto claims
frequency in history while most insurers are enjoying
record high profits. NYSACTA is requesting that insurers
implement an immediate increase in labor allowance
of $20.00 per hour by October 1, 2006 across the board
to any body shops that post their hourly labor rate.
The recent spike in fuel and expected increases in
energy cost for heating the cold Northeast shops this
winter require this action now. The requested increase
would bring the average body shop labor rate allowance
to $64.00/hr, within $20.00 of the study's base conclusion.
That study concluded that auto body labor rates in
NY should be in the $80-$95 per hour range for typical
auto body labor depending on where the shop is located. "Not
unreasonable," says Orso, "considering typical
mechanical labor rates."
NYSACTA also requests that insurers prepare to add
an additional allowance of $10.00 per hour by January
1, 2007 and thereafter adjust for annual increases
of 3-5% to keep in line with the CPI or state index.
Orso reflected that, "insurance profits are up.
Claims frequency is down. Since premiums rise on average
5-7% annually the cost of an increase in labor rate
is offset. The cost savings effect of safer cars, stronger
laws regarding DWI, Cell Phones, seat belt use, safety
systems and higher deductibles has resulted in lower
accident severity and fewer claims, with injuries.
Simply stated, lower property and personal injury costs
along with other considerations mean insurer profits
are exponentially up. The shops are paying a hefty
price as insurers get fat."
Kizenberger claims that, "while insurers continue
to tighten the financial noose on most Direct Repair
Shops in their programs across the country, extreme
pressure is being put on shops to reduce rates, allow
deeper discounts and increase cycle time on an already
strained industry infrastructure." Mike Orso said, "Desperate
times create desperate people. I get calls from shops
that are scrambling. They are DRP'd out. Techs are
evaporating, costs have risen dramatically and mysteriously
shop rates remain low. It doesn't take much to see
that tainted surveys, unreasonable demands and coercion
suppress the rates. Shops are sadly scrambling to stay
afloat." Orso went on to say, "ultimately
the consumers is suffering with unsafe, shoddy repairs."
Mike Orso feels, "there is and irony to these
suppression tactics being used against consumers and
shops. " Orso stated, "that testimony quoted
from the *Texas HB-1131 hearings exposed some ugly
facts." In that testimony, according to Orso,
Allstate admitted that in an internal survey that Allstate "found
(among other things), that quality at Sterling was
below PRO standards in 60% of its stores." Sterling
Auto Body Centers are a wholly owned subsidiary of
Allstate. PRO is Allstate's nickname for Priority Repair
Option, Allstate's direct repair program. Other testimony
was recorded that, "despite these findings Allstate
continued to refer its customers to Sterling." Orso
said, "The only logical conclusion is that Allstate
was not looking out for its claimants and only cared
about Allstate's goal of funneling work to its Sterling
shops. That puts real people, vulnerable consumers,
at the center of our issue. Claimants are falsely lead
to believe Allstate cares." The Allstate testimony
further indicated how brownfield vs greenfield shops
differed. New ground up shops (greenfield) vs acquired "mom
and pop stores" (brownfield) as nicknamed by Allstate.
Orso said, "In the 1960's I can remember my father
arguing with Allstate appraisers as they suppressed
rates then. Allstate would refuse to pay $8.00 per
hour as shops were held at $6.00 per hour. That's one
reason the **1963 Consent Decree was developed and
ordered. Fast forward to today and the same scenarios
are here only now Allstate owns the shops. Orso feels, "The
reason for "brownfields" is that some shops
can't afford to invest because of the profit squeeze
from labor rate suppression. Insurers created this
situation themselves and now use it against the industry.
It's time to correct it. I call on all insurers to
do the right thing before eventually it costs $250
per hour to repair a car."
Orso said, "insurers have a right
to go out and make deals and it's the shops right to
give away anything they want to make a deal for a DRP.
However, if tomorrow the shop down the street makes
a deal to give away right front fenders. I should not
have to. Recent NY State Appellate Court's have found
that, "insurers
owe for fair market value in repairs." Key word
is fair. I think its time for fair."(see
headlines) |
2600
STUDENTS LEARN AT CAREER DAY
Students
win a free Lexus for their school
October 02, 2006
With school buses coming from as
far away as Kingston to the east and Amherstburg
to the west, Career Day at CarFixWORLD was a very
busy and exciting place.
Throngs of students visited over
100 exhibit booths and attended over 30 educational
seminars and presentations.
Young people, unemployed youth,
and teachers across the province had a chance to
meet TV celebrities Alex and Quinton (Q) from MTV's
popular PIMP MY RIDE, participate in the Pit Stop
Challenge tire-change competition, and talk to Castrol
CASCAR racer D. J. Kennington.
With Smokin' Joe's Racing's 2200
hp Dodge Avenger at the door, students looked at
antique cars, cars being repaired by a high school
student team from Danforth Collegiate in Toronto,
a student-built SAE Formula racer from Cardinal Carter
Catholic Secondary School in Aurora, Ontario and
specialty vehicles.
While Centennial College featured
loud air bag demos on the hour, students could enter
the draw for tickets, air fare and accommodations
at this year's Grey Cup in Winnipeg . Presentation
stages were jammed as students took in presentations
on apprenticeship, college entry motive power programs,
a popular CITIMOTIVE school program, and highlights
of CARS Council's Reach-For-The-top completions.
CanadaSkills-Ontario student automotive
competition winners advised young people on how to
move forward into motive power careers while industry
shop owners in the Seminar Station offered their
help on how to get hired in the automotive occupation
that you love.
A bright red Lexus, donated by Toyota
Canada Inc. and featured at the Pit Stop Challenge
was won by the school that brought the most students
to Career Day,--St. Edmund Campion Catholic Secondary
School in Brampton, Ontario.
The 2600 students were urged to
go online and file their employment resumes or be
interviewed for employment by the businesses hiring
workers at the Employment Alley.
With apprenticeship agencies, such
as the Ontario Ministry of Training, Colleges and
Universities, Ontario Youth Apprenticeship Program,
community colleges, Skilled Trades Alliance, www.apprenticesearch.com.,
CARS Council and Canada Skills-Ontario in attendance,
many young people found the best route to become
apprentices in the motive power trades.
Gary Young, Head of Technological
Studies at Eastdale Secondary School in Welland ,
Ontario , said of the Career Day activities, " they
were great, students were motivated about automotive
service skilled trades and we found the exhibits
and the educational information to be just what we
wanted. We are looking forward to a bigger and even
better show next year."
The Career Day event, a part of
CarFixWORLD was held at the Direct Energy Centre
(formerly the National Trade Centre) at Exhibition
Place , Toronto from September 29-October 1.
Career Day was organized by the
Hamilton district Autobody Repair Association (HARA),
and Collision Industry Information and Assistance
(ciia.com), affiliates of the National Automotive
Trades Association.
For more information on Career Day,
contact the autobody association at info@ciia.com or
1 866 309 4272. For pictures of the event see: www.carfixworld.com , www.aaro.ca or www.ciia.com |
CarFixWORLD Career Day a hit with students
They were lined up when the show opened, and roared
enthusiastically into CarFixWORLD's inaugural Career
Day last Friday in Toronto. By 10:30, there were crowds
of young people from across Ontario checking out the
equipment displays, talking to potential employers
on Interview Alley and lining up for autographs from
TV celebrities.
The combination of automotive glamour and employment opportunity drew about
2600 students, who came from as far away as Kingston and Windsor. The bling
side of the industry was supplied by customized show cars and celebrities like
Pimp My Ride's Alex Pico and 'Q', and CASCAR driver DJ Kennington. The hundred
industry companies on hand answered questions and demonstrated products to
fill in the more serious aspect of the industry.
St. Edmund Campion Catholic Secondary School (Brampton, ON) was represented
by 178 students, and will receive the Lexus vehicle offered by Toyota Canada
to the school which brought the most students to the show.
Two students from Central Technical School (Toronto) won the Pit Stop Challenge,
in which two-person teams had to remove and install two tires. The winning
time was 1:52 min.
Three stages provided a stream of presentations to help students and apprentices
understand the opportunities in the automotive repair and collision fields. "Too
often, young Canadians who could find career satisfaction miss an opportunity
to learn about the job they might love. We are connecting them with exhibitors
to help build a strong and dedicated labor force for the automotive aftermarket
and collision industries," explained Carol Bell, manager of the CarFixWORLD
event.
For pictures please visit http://www.carfixworld.com/
(see
headlines)
|
THE MOST
IMPORTANT TWO HOURS THIS YEAR FOR COLLISION REPAIRERS'
ONLY
OFFERED ONCE - Saturday
September 30- Direct Energy Centre, Presentation Theatre,
Exhibition Place, Toronto "the most important
two hours this year for collision repairers"
John Norris, of www.ciia.com , and host
of the 10:30 a.m. two-hour conference/seminar, believes that the seminar's
special guests will provide profitable and significant information to assist
shop owners in tough economic times. "The goal is to provide an impetus to
change this industry and to look at working together for a better industry" said
Mr. Norris. "These two-hours may be the most important two hours this year
for shop owners to understand the ways of meeting today's challenges."
Guests include:
Alex Cavadias, Chemical Sectors Division, Environment Canada
First in a series of presentations, learn about the proposed
regulations to reduce VOC emissions from c oatings and surface
cleaners. Environment Canada will outline their proposed regulations
and their interest in industry feedback. Get an idea of how the
regulations may impact your refinish operations.
Alex Szabo, Collision Industry
Standards Council of Ontario (CISCO)
Mandatory accreditation of collision repair facilities under a self-management
program was approved by government in December 2002. Find out why it is not yet
implemented, the challenges and some new options on how this will work. Is
broad level support not enough ? Mary-Beth Kellenberger, Sr. Consulting Analyst,
Frost & Sullivan One of the foremost consulting firms in the world will
supply a view of profitability in Canada for repair facilties. Where is
the money going and what is the trend ? What can you do to ensure you
have the information to be and stay profitable! Lee Romanov, InsuranceHotine.com
Police can not tell insurance companies of your accident if you request them
to keep it private. Accident damage claims can have a huge impact on your
next six years of car insurance premiums. How can you best protect your
customer from massive premium increases ? Discussions will follow on next steps to move forward as an industry.
Seating is limited. Time is tight. There is no cost to this seminar or most
other seminars being held this weekend, however you must register with CarFixWORLD
for the show online at : http://www.carfixworld.com/en/attendee/registration.asp
Pricing for 2 three-day event tickets is $35.00.
(Please note: NATA and www.ciia.com affiliate
members discount pricing is 2 tickets for $25.00. Contact 1-866-309-4272
or: http://www.ciia.com/newsletters/cfxworldnata241special.pdf
For more information on this important seminar call 1-866-309-4272 or info@ciia.com
(see
headlines)
|
|
(BRAMPTON, ON) - Sept. 22 /CNW/ - AADCO Automotive
Inc. has entered into a letter of intent providing
for the purchase of Jorama Holdings Inc. of Stoney
Creek Ontario, according to a press release issued
today.
Jorama Holdings Inc. owns and operates Dominion Auto
Recycling Inc., which has been a leading provider in
the Golden Horseshoe Area for over 60 years with recycled
auto parts and rebuilder vehicles. The purchase price
will be comprised of cash, vendor-take-back financing
and stock. The transaction is expected to close on
or about November 15, 2006, and will be subject to
regulatory approval.
Mr. Benjy Katz, the owner of Jorama Holdings and the
operator of Dominion Auto Recycling Inc., will continue
to run that business as a wholly owned subsidiary of
AADCO Automotive Inc. As Chief Operating Officer of
yard operations for AADCO Automotive Inc., he will
also oversee the operations at AADCO Vehicle Disposal
Services Inc.
"The purchase of Dominion Auto Recycling Inc. is just
the first step in AADCO's corporate strategy to become
the dominant national provider of LKQ (used) and aftermarket
parts serving the automotive repair industry. The combined
companies will have approximately $15 million in annual
revenue initially, be profitable, with positive cash
flows further strengthened by effective use of historic
tax losses," said Charles Hodgkinson, President and
CEO of AADCO Automotive Inc. "We are partnering with
an established, long-standing business, with exceptional
management talent in Benjy Katz, who shares our vision
of the marketplace opportunities."
Added Mr. Katz, "this is a unique opportunity to build
upon the foundations that my family has laid over the
past three generations. Through this consolidation
not only will we be able to serve our customers better
as they become multipoint operators, but we will be
able to generate superior operating efficiencies and
a broader operating scale. We believe the synergies
will have a substantial impact on our corporate bottom
line both in the short and long term, and bring a multitude
of growth opportunities for us to advantage."
(see
headlines) |
|
(HOFFMAN ESTATES, IL) - September 19, 2006 - I-CAR
Live training programs have been approved for continuing
education unit (CEU) credit in Ontario by the Registered
Insurance Brokers of Ontario (RIBO). RIBO is the self-regulatory
body for insurance brokers in Ontario established in
1981.The following I-CAR Live training programs have
been approved along with their designated amount of
CEU technical credit:
Aluminum Panels and Structures Damage Analysis (DAM05)
- 3
hours
Corrosion Protection (CPS01) - 3 hours
Customer Relations and Collision Repair (CUS01) - 6 hours
Frontal Impact Analysis (DAM02) - 3 hours
Fundamentals of Collision Repair (FCR01) - 3 hours ·
Hazardous Materials, Personnel Safety, and Refinish Safety (WKR01) - 3 hours·
Mechanical Systems Analysis (DAM03) - 3 hours
Restraints, Interior, Glass Side and Rear Impact Analysis (DAM04) - 3 hours·
Steering and Suspension Damage Analysis (DAM06) - 3 hours
Vehicle Identification, Estimating Systems, and Terminology (DAM01) - 3 hours
To search for the above I-CAR training programs in
Ontario, visit the CEU specific page on the I-CAR web
site at www.i-car.com. For additional information about
RIBO, visit www.ribo.com.
(see
headlines) |
Maaco Opens Training Centre and New Head Office
Maaco welcomed industry guests to its dazzling, pristine training centre and new head office during the official opening celebration in mid-September. The new facility in Milton, ON, will have several functions, says Gary Dohring, president of Maaco Systems Canada Inc., the franchising organization for Maaco collision repair and autobody painting shops in Canada. One function is to serve as a showpiece for Maaco's corporate identity. "We needed a place that people could come to and say Wow!," Dohring explains.
The facility is also equipped with training rooms and a bodyshop geared toward training purposes. One wall of the Garmat paint booth is equipped with a window for students to observe the painter.
"Franchisees will send their best people here," says Dohring. "They can be exposed to the Maaco system in a controlled environment."
In addition, for national fleet accounts, the first paint job, which serves as a model for all others, will be performed at the training centre. The process will be filmed and distributed to franchisees on DVD, to ensure process and product consistency across the country.
Dohring feels the combination of training in a classroom setting and setting a standard procedure for national accounts will enhance consistency across the brand.
While Maaco is still strong in fleet accounts, the company has also emphasized cosmetic collision repairs in the last few years. Dohring noted that since Maaco founder Tony Martino introduced the "Cosmollision" concept in 2001, same store sales have risen an average of 40%. Maaco defines cosmollision as the cosmetic and collision repair of damaged but driveable cars for customers paying out of their own pocket.
(courtesy of Bodyshopbiz.com)
(see headlines)
|
NATA Canada Salutes
Volvo Cars of Canada Corp.
NATA Canada representatives Dale Finch
and Rene Young recently met with Michel St-Hilaire,
Vice President, Customer Service of Volvo Cars of Canada
Corp. to discuss Canadian aftermarket access to Volvo's
technical information web site and service tools. Mr.
St-Hilaire expressed enthusiasm about the prospect
of working more closely with the Canadian aftermarket
through NATA Canada citing that, "We all have the same goal - looking
after the customer."
Recognizing that Volvo owners in all parts of Canada
have a choice in where and how to fulfill their vehicle's
the service and repair needs, Mr. St-Hilaire embraces
a spirit of cooperation with the independent automotive
repair and collision repair industries and pledged
his support for NATA Canada's Vehicle Information and
Service Tool Access (VISTA) initiative.
Volvo Cars of North America LLC maintains a technical
information web site, located at www.volvotechinfo.com where
a variety of subscription types and durations can be
purchased at reasonable prices for 1994 to present
year models. It was reported earlier that this site
did not accept registrations from Canada , but Mr.
St-Hilaire assured NATA Canada that the site is, in
fact, open to Canadians and will remain so.
NATA Canada would like to congratulate Mr. St-Hilaire
and Volvo Cars of Canada Corp. for cooperating with
the Canadian aftermarket automotive industry to ensure
that Volvo owners will continue to enjoy the freedom
of choice and level of service they have in the past.
------------------------------------------------------------------NATA
is a federally chartered 58-year old organization,
with current representation on the Board of the Canadian
Automotive Repair and Service Council (CARS), along
with the Canadian Vehicle Manufacturers' Association
(CVMA), the Association of International Automobile
Manufacturers of Canada (AIAMC), the Canadian Automobile
Dealers Association (CADA) and the Automotive Industries
Association of Canada (AIA). The National Automotive
Trades Association of Canada currently represents:
Automotive Retailers Association of British Columbia
(ARA)
Automotive Service and Repair Association of Alberta
(ASRA)
Saskatchewan Association of Automotive Repairers (
SAAR )
Automotive Trades Association of Manitoba (ATA)
Hamilton district Autobody Repair Association (HARA)
Automotive Aftermarket Retailers of Ontario (AARO)
Collision Repair Association of Nova Scotia (CRANS) (see
headlines) |
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