Expressions of sympathy and donations to the Thorold High School Football Program were requested by the family after the sudden traffic accident death of 17 year old Dustin Shelton.

The high school student was killed last Saturday in a tragic motorcycle accident in Port Robinson, near Niagara.

Father, Kevin Shelton is the owner of Shelton's Auto Body, a long-time well-known Welland-area repair shop.

(see headlines)

CAREER-A-PALOOZA

Career-a-palooza, held at the Hamilton Convention Centre on November 1st, provides a day-long opportunity to expose elementary and high school students to a free interative career fair. Shown here are some of the 3500 students at the collision repair exhibit taking information packages and watching the industry cd-rom -Art of Earning, Hi-tech Careers in Collision Repair. For more information on how to become a collision repair
apprentice in Canada see: www.ciia.com/provinces/ontario/stepstoapp.html

(see headlines)

WHAT COLLISION SHOP OWNERS NEED TO KNOW
(or don't get hit with orders and fines)

· Updates on what to do when the Ministry drops in
· How to handle a MoL or MoE inspection
· Working for nothing- some customers know the new Consumer Protection Act too well
· New environmental rules that you can easily meet
· Also: the latest updates from CISCO and
· Grants and incentives for apprentice and worker hirings for your collision shop

SPECIAL VALUE FOR EOCRA AND KCRA MEMBERS

Special guest speakers will highlight EOCRA and KCRA's new discount vendor program including discounts and special offers on:

· Shop garage insurance policy · Training discounts
· Up to 70% off on office products from Grand & Toy · Uniform discounts
· Great deals on solvent purchasing · Vehicle history searches
· Collision repair equipment · Gasoline discounts
· Special promotions items for your shop · Phone line cost discounts
· Hardware and software discounts from Carrus and ADP
· Engineering help to get those permits
· Special forms and invoice discounts from NEBS
· Discounted legal help for storage and liens, pre-paid services or MTO problems
· Free health and safety audits and assistance and discounted isocyanate inspections
· Credit programs for cash-pay customers that return 102% of the invoice value to you

EOCRA and KCRA also now offers front office and rear shop production expert firms who get paid only through your increased profits.

Admission: $20.00

Please call our office for reservations and more information on how to become an EOCRA and KCRA member 1-866-309-4272

(see headlines)

by -- Collision Solutions Network

Burlington, December 07, 2005 - Cars-CSN Auto Collision will present a worthy recipient with a "New" Used Car at 2.00PM at Cars-CSN Auto Collision, 4471 Harvester Road, Burlington. .

According to Nick DiLuca, President, of Cars-CSN Auto Collision, "Each year the collision repair industry as a whole comes across cars that are "written off" by either the owner or the insurance company. Often times these are older vehicles that just need some mechanical and body work to get them road ready and perfectly safe to drive. Because we believe these cars are going to waste when there are people who really need them, we decided to do something about it."

Cars-CSN Auto Collision has joined with other members of the Akzo Nobel Acoat selected organization to form the Acoat selected National Benevolence Program, which is a community relations program that's mission is to present refurbished cars to deserving individuals or organizations during the holiday season.

Cars-CSN Auto Collision is just one of many Acoat selected members across North America that will present a vehicle to a member of their community in December. Cars-CSN Auto Collision worked with many charitable organizations to help them identify an individual in need of reliable transportation.

Cars-CSN Auto Collision has been in business for 18 years in the Burlington community our company slogan is; "Yes we care".

(see headlines)

New to I-CAR online training! I-CAR introduces the latest addition to its online training library – the 2001 Lexus IS300 Front Rail Replacement procedure. In this procedure, you will learn the specifics of how to properly section the inner and outer panels of the lower front rail. Similar to other vehicle-specific online training programs, this program covers multiple model years. Refer to your estimating guide for to determine which model years are covered by this procedure.

Topics covered in the program include:

parts identification.
adjacent part removal and installation.
front rail sectioning guidelines.
application of corrosion protection.
Click here to learn more about this program.

Did you know?
I-CAR Online Training Programs include many enhancements and interactive tools to help with the learning process (they even make it fun!) All online training programs, including the 2001 Lexus IS300 Front Rail Replacement, offer detailed movies. These short and informative movie clips leave no questions about the proper way to perform a procedure. To view these movies in action, check out a program today!

(see headlines)

Three Canadians were among the seven women honored at the Most Influential Women in the Collision Repair Industry Awards program held in Las Vegas on Thursday, Nov. 3. This is the largest class of honorees from Canada in a single year: Cheryl Cotton-Smith of Saskatoon, SK, Manon Duplantie of Mirabel, QC, and Carolle Larose of Longueuil, QC.

"This year's recipients have proven their ambition as well as dedication to the industry," said Akzo Nobel's North America Car Refinishes Director of Marketing Tim Loden. "Their pursuit of excellence extends beyond their own businesses to touch the industry and their respective communities. We are pleased to honor these seven great leaders. "

The other award winners are Twila Harris of Nashville, TN., Margo Smith of Independence MO., Yumi Vaught of Renton, WA, and Diane Rodenhouse of Grand Rapids, MI.

Duplantie is vice-president, sales and marketing, Fix Auto Canada. She has seen a 350% increase in sales since she joined the company.

Larose has raised industry awareness through her work as the Managing Director of the Comité sectoriel de main-d'oeuvre des services automobiles. She helped create a promotional campaign that featured Patrick Carpentier. Prior to joining the industry she worked in health care where she organized 46,000 nurses into a union.

Cotton-Smith owns two bodyshops, Saskatoon CARSTAR Collision and Nutana CARSTAR Collision.

Akzo Nobel will award a scholarship of $25,000, in the name of the Most Influential Women, to the I-CAR Education Foundation. The funds will be used for prospective female students pursuing a career in the collision repair industry.

The Most Influential Women program began in 1998, launched by Akzo Nobel to recognize the unique leadership characteristics, accomplishments and contributions of women to the collision repair industry.

(see headlines)

WHAT COLLISION SHOP OWNERS NEED TO KNOW
(or don't get hit with orders and fines)

· Updates on what to do when the Ministry drops in
· How to handle a MoL or MoE inspection
· Working for nothing- some customers know the new Consumer Protection Act too well
· New environmental rules that you can easily meet
· Also: the latest updates from CISCO and
· Grants and incentives for apprentice and worker hirings for your collision shop

SPECIAL VALUE FOR PACRA MEMBERS

Special guest speakers will highlight PACRA's new discount vendor program including discounts and special offers on:

· Shop garage insurance policy · Training discounts
· Up to 70% off on office products from Grand & Toy · Uniform discounts
· Great deals on solvent purchasing · Vehicle history searches
· Collision repair equipment · Gasoline discounts
· Special promotions items for your shop · Phone line cost discounts
· Hardware and software discounts from Carrus and ADP
· Engineering help to get those permits
· Special forms and invoice discounts from NEBS
· Discounted legal help for storage and liens, pre-paid services or MTO problems
· Free health and safety audits and assistance and discounted isocyanate inspections
· Credit programs for cash-pay customers that return 102% of the invoice value to you

PACRA also now offers front office and rear shop production expert firms who get paid only through your increased profits.

Admission: $10.00 for PACRA members (refunded against membership fee)
$20.00 for non-members

(see headlines)

WHAT COLLISION SHOP OWNERS NEED TO KNOW
(or don't get hit with orders and fines)

· Updates on what to do when the Ministry drops in
· How to handle a MoL or MoE inspection
· Working for nothing- some customers know the new Consumer Protection Act too well
· New environmental rules that you can easily meet
· Also: the latest updates from CISCO and
· Grants and incentives for apprentice and worker hirings for your collision shop

SPECIAL VALUE FOR EOCRA AND KCRA MEMBERS

Special guest speakers will highlight EOCRA and KCRA's new discount vendor program including discounts and special offers on:

· Shop garage insurance policy · Training discounts
· Up to 70% off on office products from Grand & Toy · Uniform discounts
· Great deals on solvent purchasing · Vehicle history searches
· Collision repair equipment · Gasoline discounts
· Special promotions items for your shop · Phone line cost discounts
· Hardware and software discounts from Carrus and ADP
· Engineering help to get those permits
· Special forms and invoice discounts from NEBS
· Discounted legal help for storage and liens, pre-paid services or MTO problems
· Free health and safety audits and assistance and discounted isocyanate inspections
· Credit programs for cash-pay customers that return 102% of the invoice value to you

EOCRA and KCRA also now offers front office and rear shop production expert firms who get paid only through your increased profits.

Admission: $20.00

Please call our office for reservations and more information on how to become an EOCRA and KCRA member 1-866-309-4272

(see headlines)

- Frank Adshead
- Leo Bertolo
- Stan Dworak
- Ray Foster
- Frank Frisina
- Howard Hold
- John Mills
- Jerry Visocchi
- Don Skitch

Date: November 23, 2005
Doors open at 6:00 p.m.

Location: Marquis Banquet Centre
1050 Rymal Road East
Hamilton, ON

Tickets: $30.00
Cash Bar

Tickets can be purchased by contacting Ed Cummings (905) 388-6014, Fred Dath (905) 528-7575 or Randy Pickard (905) 335-1499.

(see headlines)

Honda Civic Tops Stolen-Car List

DETROIT (AP) - The 1995 Honda Civic, 1989 Toyota Camry and 1991 Honda Accord were the vehicles most often reported stolen in the United States in 2004, according to a nonprofit group that tracks insurance crimes.

The National Insurance Crime Bureau, based in Palos Hills, Ill., said motor vehicle theft was down 1.9 percent last year. A total of 1.2 million vehicles were reported stolen. Car thefts were down in all regions except the West, where they were up 36.2 percent over 2003, the NICB said Monday.

Rounding out the list of the top 10 most-stolen vehicles were the 1994 Dodge Caravan; the 1994 Chevrolet C/K 1500; the 1997 Ford F-150; the 2003 Dodge Ram; the 1990 Acura Integra; the 1988 Toyota Pickup and the 1991 Nissan Sentra.

Some most-stolen lists calculate how likely a vehicle is to be stolen by comparing the number of models stolen to the total number of models registered. The NICB list shows which were stolen most often. The Civic and Camry are among the best-selling vehicles in the United States.

The NICB said the best defense against car theft is using the lock. A visible or audible warning device also can help deter thieves, the group said.

(see headlines)

Various mechanical and collision repair trade associations from across the country met in Regina earlier this month to rejuvenate the National Automotive Trades Association of Canada (NATA).

John Scissons, is executive vice-president of NATA, and executive director of Saskatchewan Association of Automotive Repairers, (SAAR). He explains that NATA is "the collective voice of independent sector associations on automotive repair issues which are national in scope. NATA does not aspire to speak for other sectors of the automotive service and repair industry."

The National Automotive Trades Association of Canada currently represents: Automotive Retailers Association of British Columbia (ARA); Automotive Service and Repair Association of Alberta (ASRA); Saskatchewan Association of Automotive Repairers (SAAR); Automotive Trades Association of Manitoba (ATA); Hamilton District Autobody Repair Association (HARA); Automotive Aftermarket Retailers of Ontario (AARO); Collision Repair Association of Nova Scotia (CRANS).

NATA president is British Columbia's Rob Lang is president of NATA, and Bill Burkimsher of Ontario is secretary/treasurer. The organization does not solicit membership from individual shop owners; it is funded by regional and provincial associations.

NATA is actually a 58-year old organization, with current representation on the Board of the Canadian Automotive Repair and Service Council (CARS), along with the Canadian Vehicle Manufacturers' Association (CVMA), the Association of International Automobile Manufacturers of Canada (AIAMC), the Canadian Automobile Dealers Association (CADA) and the Automotive Industries Association of Canada (AIA).

CARS president Dan Bell commented, "The National Automotive Trades Association was one of the founding board members of the CARS Council, and has been a very important voice for the independent repair sector over the years. As the repair and service industry continues to evolve at a rapid pace, it is important for networks, such as NATA, to exist to coordinate the efforts of its members."

(see headlines)

For immediate release

October 25, 2005 - London, Ontario. CAR Management Solutions and PRO Auto Recyclers Canada have agreed to merge into Canada's largest automotive recycling network and operate under the name CAR Management Solutions QRP. The new network will be made up of 20 automotive recyclers across Canada, with a current emphasis on the Ontario market.

The CAR Management Solutions QRP network consists of:

#9 Auto Wreckers Tottenham, ON
A & L Auto Recyclers Inc. Comber, ON
Arnprior/Ottawa Auto Parts Arnprior, ON
Bickell Auto Parts Sault Ste. Marie, ON
Carcone's Auto Recycling Aurora, ON
Corey Auto Wreckers London, ON
Dave's Truck & Auto Parts Ltd. Ottawa, ON
Dom¹s Auto Parts Company Ltd. Courtice, ON
Doug's Auto Parts Ltd. Joyceville, ON
Import/PRO Auto Recyclers Abbotsford and Surrey, BC
King¹s Auto Wreckers Peterborough, ON
Logel's Auto Parts Ltd. Kitchener, ON
Maritime Auto Salvage Truro, NS
Miller's Auto Recycling (1992) Ltd. Fort Erie, ON
North Queen Auto Parts Ltd. Toronto, ON
Port Perry Auto Wreckers Blackstock, ON
Rock City Auto Supplies Ltd. Sudbury, ON
Standard Auto Wreckers Scarborough, ON
T & T Auto Supply (Thunder Bay) Ltd. Thunder Bay, ON
Woodbeck Auto Parts (Stirling) Ltd. Stirling, ON

The merged organization will be managed by Steve Fletcher, the current President/CEO of CAR Management Solutions.

The PRO Auto Recyclers group is a franchised network of recyclers that have been utilizing the QRP Connect web-based technology to sell more quality recycled parts. This co-operative technology allows users to quickly and efficiently find the parts they are looking for anywhere in Canada.

CAR Management Solutions is the premiere auto recycling network that manages the entire insurance total loss vehicle disposition process, generating superior returns for Insurers, while making sure the parts from those vehicles are available to professional collision repairers.

Both groups have continually focussed on improving their individual operations and networks by adopting codes, standards and guarantees to ensure the right part is delivered at the right time with the right quality.

"The combined network will have the largest inventory of used auto parts in Canada and a huge capacity to handle any insurers total loss vehicles. These are some of the best recyclers in the country." says Bruce Woodbeck, Chair of CAR Management Solutions.

"We look forward to working with a great group of auto recyclers within the CAR-MS network. They have a proven salvage management process and together we will be able to accommodate any insurer, and satisfy a majority of collision and mechanical repairer needs." says Michael Carcone, President of PRO Auto Recyclers Canada.

(see headlines)

WHAT COLLISION SHOP OWNERS NEED TO KNOW
(or don’t get hit with orders and fines)

· Updates on what to do when the Ministry drops in
· How to handle a MoL or MoE inspection
· Working for nothing- some customers know the new Consumer Protection Act too well
· New environmental rules that you can easily meet
· Also: the latest updates from CISCO and
· Grants and incentives for apprentice and worker hirings for your collision shop

SPECIAL VALUE FOR SLCBA MEMBERS

Special guest speakers will highlight SLCBA’s new discount vendor program including discounts and special offers on:

· Shop garage insurance policy · Training discounts
· Up to 70% off on office products from Grand & Toy · Uniform discounts
· Great deals on solvent purchasing · Vehicle history searches
· Collision repair equipment · Gasoline discounts
· Special promotions items for your shop · Phone line cost discounts
· Hardware and software discounts from Carrus and ADP
· Engineering help to get those permits
· Special forms and invoice discounts from NEBS
· Discounted legal help for storage and liens, pre-paid services or MTO problems
· Free health and safety audits and assistance and discounted isocyanate inspections
· Credit programs for cash-pay customers that return 102% of the invoice value to you

SLCBA also now offers front office and rear shop production expert firms who get paid only through your increased profits.

Admission: $10.00 for SLCBA members (refunded against membership fee)
$20.00 for non-members

Please call our office for reservations and more information on how to become an SLCBA member 1-866-309-4272

E-mail: info@ciia.com Web: www.ciia.com and www.autobodyhelp.ca

(see headlines)

Join your association for a special PACRA workshop presentation

Monday November 28th, 2005 6:30 p.m.
Fogolar Furlan Club, 1800 E.C. Row (North Service Road), Windsor

WHAT COLLISION SHOP OWNERS NEED TO KNOW
(or don't get hit with orders and fines)

· Updates on what to do when the Ministry drops in
· How to handle a MoL or MoE inspection
· Working for nothing- some customers know the new Consumer Protection Act too well
· New environmental rules that you can easily meet
· Also: the latest updates from CISCO and
· Grants and incentives for apprentice and worker hirings for your collision shop

SPECIAL VALUE FOR PACRA MEMBERS

Special guest speakers will highlight PACRA's new discount vendor program including discounts and special offers on:

· Shop garage insurance policy · Training discounts
· Up to 70% off on office products from Grand & Toy · Uniform discounts
· Great deals on solvent purchasing · Vehicle history searches
· Collision repair equipment · Gasoline discounts
· Special promotions items for your shop · Phone line cost discounts
· Hardware and software discounts from Carrus and ADP
· Engineering help to get those permits
· Special forms and invoice discounts from NEBS
· Discounted legal help for storage and liens, pre-paid services or MTO problems
· Free health and safety audits and assistance and discounted isocyanate inspections
· Credit programs for cash-pay customers that return 102% of the invoice value to you

PACRA also now offers front office and rear shop production expert firms who get paid only through your increased profits.

Admission: $10.00 for PACRA members (refunded against membership fee)
$20.00 for non-members

Please call our office for reservations and more information on how to become an PACRA member 1-866-309-4272

(see headlines)

(see headlines)

Caruso Club, located at 385 Haig Street, Sudbury, ON

Tuesday, November 15th, 2005 6:30 p.m.

WHAT COLLISION SHOP OWNERS NEED TO KNOW
(don't get hit with orders and fines)

Updates on what to do when the Ministry drops in
How to handle a MoL or MoE inspection
Working for nothing- some customer know the new Consumer Protection Act too well
New environmental rules that you can easily meet
Also: the latest updates from CISCO and
Grants and incentives for apprentice and worker hirings for your collision shop

SPECIAL VALUE FOR NOAA MEMBERS
Special guest speakers will highlight NOAA's new discount vendor program including discounts and special offers on:

" Shop garage insurance policy
" Up to 70% off on office products from Grand & Toy
" Great deals on solvent purchasing
" Collision repair equipment
" Special promotions items for your shop
" Hardware and software discounts from Carrus Technologies and ADP Claims Solutions
" Engineering help to get those permits
" Special forms and invoice discounts from NEBS
" Discounted legal help for storage and liens, pre-paid services or MTO problems
" Free health and safety audits and assistance and discounted isocyanate inspections
" Credit programs for cash-pay customers that return 102% of the invoice value to you
" Training discounts
" Uniform discounts
" Vehicle history searches
" Gasoline discounts
" Telephone line cost discounts

NOAA also now offers front office and rear production expert firms who get paid only through your increased profits.

Admission: $10.00 for NOAA members (refunded against membership fee)
$20.00 for non-members

For more information or on how to become an NOAA member, call 1-866-309-4272.

(see headlines)

Customer service insights, insurance industry trends and vehicle technology were all explored at Collision Solutions Network's fall conference, held recently at Deerhurst Resort, in Huntsville, ON. A panel of auto insurance industry experts were unanimous in their opinion that the frequency of claims will rise again, spurred by accident forgiveness programs and rate reductions. Ted Doyle of ING commented that higher deductibles are likely a fact of life now, but he predicted competition will put downward pressure on
insurance rates. "We will start competing with each other and we will drop the rates." However, he added that the higher volumes of consumer-pay jobs will likely continue.

Scott Biggs, CEO of Assured Performance Network, told attendees the business mantra for this decade is customer care. "Give the customer peace of mind," says Biggs. He suggests that if clients have the perception of protection and comfort, then a collision ceases to be a crisis and becomes an inconvenience.

Biggs' Assured Performance Network, which operates in the U.S., operates as kind of banner program, offering collision repair operations a "secondary brand" that emphasizes customer care and effective shop management practices.

(courtesy Bodyshop magazine)

(see headlines)

The Web sites will provide students, their parents, school counselors and the public at large with facts about the industry. The sites will explain the many rewarding careers available to people who choose to work in the industry.

While administered by the I-CAR Education Foundation, the Web sites are designed to be a truly industry-wide effort that will provide all of the different segments and businesses in the collision industry with the ability to market themselves to young people in search of a challenging and rewarding career.

"The sites will demonstrate the depth and breadth of career opportunities across all industry segments," said Ron Ray, executive director of the Foundation. "From repairers to insurers, suppliers and related service businesses, the collision industry offers a wide variety of challenging and rewarding career opportunities that await young people."

The high school level site, www.collisioncareers.org, combines detailed information about both the collision repair process, training programs and facts and figures on employment with educational and entertaining content including games, downloadable wallpapers for computers and other content.

Ray explained, "Today's young people use the Internet as both entertainment and a source of information. Providing this resource for students looking into their future career opportunities both explains the details of careers, and demonstrates the industry's support for entry-level recruitment programs."

The second site, www.collisionkids.org, includes entertainment and education content about the industry geared towards elementary and middle school age students.

"Collisionkids.org will not only entertains and educates young people, but inform parents and educators of elementary and middle school-age student about our industry," said Ray.

Both sites were developed through the continued industry support and donations to the I-CAR Education Foundation. Content on both sites will be updated monthly. People and businesses can sponsor content on the sites to benefit both the industry and their individual recruitment efforts.

(courtesy of CollisionWeek)

(see headlines)

"myI-CAR will soon prove to be an extremely valuable tool for everyone that supports I-CAR training," said I-CAR Director of Business Development and North American Operations Rick Tuuri. "This is really our first major step towards really helping everyone track their own training and is an important part of the evolution of the I-CAR web site to become the collision industry 's resource for collision repair training."

Enter the "myI-CAR" section through the I-CAR home page and follow the simple directions to gain access to the newest addition to the I-CAR web site.

(see headlines)

Boyd Group Income Fund announces october 2005 cash distribution

WINNIPEG, Oct. 19 /CNW/ - Boyd Group Income Fund (TSX: BYD.UN) today announced a cash distribution for the month of October 2005 of $0.0583 per trust unit. The distribution will be payable on November 28, 2005 to unitholders of record at the close of business on October 31, 2005.

Boyd Group Income Fund's policy is to pay monthly distributions to unitholders of record on or around the last business day of the month. Holders of units who are non-residents of Canada will be subject to withholding taxes in respect of any distributions made by Boyd Group Income Fund.

The Fund is an unincorporated, open-ended mutual fund trust created for the purposes of acquiring and holding certain investments, including an interest in The Boyd Group Inc. and its subsidiaries. The Boyd Group Inc. is the largest operator of collision repair facilities in Canada and is among the largest in North America.

(see headlines)

Same store sales for the fiscal second quarter and the six-month period increased 8.5 percent and 8.9 percent (adjusted to reflect the 27-week period a year ago), respectively.

“Results for second fiscal quarter were solid, supported by a 14 percent increase in Keystone's bumper business, a 12 percent climb in crash parts. Excluding the impact of Hurricane Katrina and the fire in Michigan, results would have been even more robust -- underscoring progress being made in the areas of supply-chain management and cost controls,'' said Richard L. Keister, president and chief executive officer.

Keister highlighted the Illinois Supreme Court ruling in the Avery vs. State Farm case which occurred approximately half-way into the quarter. He reiterated his belief that this “represents a significant victory for consumers as generic collision replacement parts are a high quality cost-savings alternative to car maker's parts in a $16.0 billion collision parts industry that is 72 percent controlled by automobile manufacturers.”

As previously announced, second quarter results were impacted by Hurricane Katrina's damage to Keystone's operations in the Gulf region, with sales reduced by approximately $700,000 and write-offs totaling $350,000 relating to account receivables and insurance deductibles for property damage. The New Orleans facility will take several months to rebuild. In addition, Keystone experienced damage from Hurricane Katrina to its Mobile, Alabama, facility and is in the process of relocating operations from this location.

In addition, results for the fiscal second quarter were impacted by a fire that destroyed a bumper remanufacturing facility located in Greenville, Michigan, which recycles plastic bumpers. As previously announced, operations have been temporarily relocated to its facility in Saranac, Michigan. The non-insured losses were $250,000.

(see headlines)

At the recent AIA Board of Directors’ Meeting held on October 19, 2005, members of the Board discussed the announcement made by the Business Information Group to launch a new automotive aftermarket trade show in the Fall 2006. A copy of the press release announcing the launch of CarFixWorld is below.

The Business Information Group had invited AIA representatives to sit on an advisory group for the trade show. After considerable discussion,

the Board unanimously concluded that AIA Canada and Car Care Canada would not endorse, support or participate in CarFixWorld.

The AIA Board of Directors looks forward to continuing to work closely with the Business Information Group on other matters relating to the growth and prosperity of the automotive aftermarket industry in Canada.

If you have any questions or concerns relating to this Board decision, please contact any of the members of the AIA Executive Committee

Listed below:

October, 11, 2005, TORONTO: A new automotive industry event will enter the Toronto marketplace at the end of September, 2006. CarFixWorld - An event for the automotive service, repair and collision industries will take place September 30 and October 1, 2006 at the National Trade Centre, Exhibition Place , Toronto, Ontario, Canada .

"CarFixWorld is designed to be an interactive industry event where service, collision and mechanical repair professionals will learn, share and discover opportunities within their industries" said Carol Bell-LeNoury, general manager of Events for the Business Information Group, a division of HCN Publications Inc. "The Automotive Group here at HCN Publications is proud to host an industry event that will drive the industries forward into the future with technical advancement, training, recruitment and sales".

SSGM (Service Station and Garage Management), Jobber News and Bodyshop magazines, are the sponsoring magazines for the event. Renowned in the marketplace as leaders in their respective markets, the three publications together with industry leaders will form the basis of an advisory committee that will help steer the event's direction.

"The importance of training in our market has been a central theme of Jobber News for some time ," says Andrew Ross, publisher and editor of Jobber News magazine. "The entire aftermarket recognizes the increasing importance of training at all levels of the industry. This new event represents an ideal opportunity for the jobber to partner with his customer to develop their skills together in a dynamic environment.

"In addition, it provides a venue for apprentices and those who are considering entering the field to be exposed to all the automotive aftermarket has to offer. I am pleased and excited to be involved in developing CarFix World." Bob Telford, publisher of SSGM magazine, stated that "We're very pleased to be involved in an event in which its purpose and inspiration is to assist the automotive service provider! This national trade event creates a forum for service providers and readers of SSGM to recruit technicians and apprentices, take part in training sessions on good business practices, new technology and product installation and provides the opportunity for the purchase of those products and services that will be displayed at CarFixWorld."

Over one weekend the service providers of the repair and collision industries will gather to host competitive events, demonstrate products, provide presentations, gain knowledge to add to their experience and network with industry peers for two full days of action packed activity. "We are excited to participate in this event," remarked Joe Plati , publisher of Bodyshop magazine. "The collision industry is only one part of the service and repair industry, and this event will provide the impetus that our industry needs to look at the future and strengthen our position within this market."

CarFixWorld 2006 will be held September 30th and October 1st, 2006 at the National Trade Centre, Exhibition Place , Toronto, Ontario, Canada. It is the industry event for training, recruitment, technology and tools and new product demonstrations and sales in the service, repair and collision industries -- all in a very new interactive format. "We are excited to launch a new industry event in the marketplace," says Bell-LeNoury. "Our official launch-reception, will be held November 15, 2006 at the Steam Whistle Brewery -- where we will unveil our event plans and introduce the full advisory committee for the event."

The Automotive Group is an industry sector, represented within the 17 industry sectors of over 40 business to business publications at the Business Information Group, a division of HCN Publications Inc. The Events and Conferences Division is a new sector, launching events and conferences to expand the scope of business services offered to the industry and extend the brands of the publications.

(see headlines)

Mr. Yake owns a farm in Fort Erie, Ontario. In 2001, Ministry of the Environment staff attended the property and found over 5,000 tires on site. The matter was referred to the ministry's Investigations and Enforcement Branch and charges were laid.

On October 6, 2005, Mr. Yake pleaded guilty to one count under the EPA for establishing a waste disposal site for used tires without a Certificate of Approval, contrary to Section 27(1) (b). He was fined $10,000 plus victim fine surcharge.

Justice of the Peace Moira A. Moses heard the plea and sentencing submissions in the Ontario Court of Justice in St. Catharines.

(see headlines)

"As the repair and service industry continues to evolve at a rapid pace, it is important for networks such as NATA to exist to coordinate the efforts of its members."

On October 15, 2005, an historic meeting took place between mechanical and collision repair trade associations from across the country. Executive Vice-President of NATA, John Scissons, of the Saskatchewan Association of Automotive Repairers (SAAR), welcomed guests to Regina, where NATA delegates met for the first time in 10 years. The goal-to rejuvenate the National Automotive Trades Association of Canada (NATA). "We can now emphasize the needs and concerns of repair associations and their members from coast to coast," said Scissons.

NATA is a federally chartered 58-year old organization with current representation on the Board of the Canadian Automotive Repair and Service Council (CARS), along with the Canadian Vehicle Manufacturers' Association (CVMA), the Association of International Automobile Manufacturers of Canada (AIAMC), the Canadian Automobile Dealers Association (CADA) and the Automotive Industries Association of Canada (AIA).

NATA is the collective voice of independent sector associations on automotive repair issues that are national in scope. Independent shop owners are the grassroots of the automotive service and repair industry. The pulse of the independent shop owner is the independent sector association that works to protect and advance their interests at the regional and provincial level.

NATA does not aspire to speak for other sectors of the automotive service and repair industry. Parts suppliers, vehicle manufacturers, car dealerships, etc., already have national associations to represent their specific needs. Given that NATA is dedicated to the independent sector, the position it takes on industry issues will therefore never be compromised by the interests of others.

In 1989, representatives from the many sectors of the automotive industry created the Canadian Automotive Repair and Service Council (CARS). One reason for its formation was the perceived need for "a national office to further the wider-interests of the industry, and to address cross-sector issues and problems." NATA embraced those ideals, helped to found CARS, and remains fully committed to the organization.

As the representative of regional and provincial independent sector associations, NATA will continue to work cooperatively through CARS to advance its affiliates' objectives. NATA also views CARS as a potential ombudsman, of sorts (i.e. to mitigate the inevitable differences of opinion that periodically arise between independents and other industry sectors and/or the associations that represent them).

The harmonious relationship shared by CARS and NATA serves the industry well. Affiliates' close ties to shop owners and their employees uniquely qualifies NATA to function as a virtual "one stop" for CARS' human resource needs. When manpower is required for focus groups or project committees, NATA is able to provide CARS with grassroots support clear across Canada.

CARS President Dan Bell welcomes the revitalization of NATA: "The National Automotive Trades Association was one of the founding board members of the CARS Council, and has been a very important voice for the independent repair sector over the years. As the repair and service industry continues to evolve at a rapid pace, it is important for networks such as NATA to exist to coordinate the efforts of its members. CARS would like to congratulate NATA on its growing membership and wishes the organization much continued success in the years ahead."

NATA does not solicit membership from individual shop owners. It is funded directly by properly chartered, not-for-profit regional and provincial independent sector associations that represent mechanical and collision repair shop operators. However, the strength of NATA is not limited to its direct funding. Quite the contrary. Its overall might can be measured by the collective resources of the many affiliate organizations comprising its membership. "Strength in Numbers!"

In the vast and wonderful country that is Canada, good communication is essential to the well being of a national organization. NATA will utilize an interactive website, VoIP, web cam, and other state-of-the-art communications technology to ensure independents from the Atlantic to the Pacific are kept in close touch.

The National Automotive Trades Association of Canada currently represents:

" Automotive Retailers Association of British Columbia (ARA)
" Automotive Service and Repair Association of Alberta (ASRA)
" Saskatchewan Association of Automotive Repairers (SAAR)
" Automotive Trades Association of Manitoba (ATA)
" Hamilton district Autobody Repair Association (HARA)
" Automotive Aftermarket Retailers of Ontario (AARO)
" Collision Repair Association of Nova Scotia (CRANS)

The President of NATA is British Columbia's Rob Lang, the Executive Vice-President is John Scissons from Saskatchewan, and the Secretary/Treasurer is Bill Burkimsher of Ontario.
For more information, contact John Scissons, Executive Director, SAAR, and Executive VP, NATA. Phone: 306.220.6774, or e-mail: dir@s-a-a-r.com

Kara Cunningham, Automotive Retailers Association of British Columbia
Collision Quarterly

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YES Leadership Conference November 30th / 10th Annual Aftermarket Forum December 1st

Ottawa, Ontario – Mark your calendars now for two very important AIA national conferences being held back to back this fall. The YES Leadership Conference is a half-day event taking place in the afternoon of November 30th. The 10th Annual Aftermarket Forum is an all day event the following day, December 1st. Both events will take place at the Delta Meadowvale Resort and Conference Centre in Mississauga, Ontario.

YES Leadership Conference: Born to Be Wild…ly Successful!

AIA’s Young Executive Society (YES) provides members with a forum to express their views and recommendations on the current industry to insure its future growth and prosperity. YES provides a networking and mentoring environment for young executives 45 years old and younger to enhance and develop their executive skills. The conference is a valuable training tool for aftermarket managers and young executives.

Born to Be Wild…ly Successful promises to be an engrossing event with a fantastic line-up of speakers. The event will be MC’d by Kevin Shea, Vice President of the Canadian Hockey Hall of Fame. He will lead attendees through an afternoon of learning with presentations by Scott Miller, Director of P&A Marketing and Racing for Harley-Davidson talking about how they built their unique customer loyalty; Angela Mondou talking about Mission Critical Leadership; and Michael Furdyk – a dot.com success story who will talk about innovation and change. The afternoon will end with a reception for that valuable networking opportunity.

AIA’s Aftermarket Forum: Industry in Transition

AIA’s 10th Annual Aftermarket Forum continues the tradition of examining the industry from a new perspective. This year promises to provide a lot of discussion on the new realities in the aftermarket industry and what we need to do to adapt. Topics include:

Market Shifts – The New Aftermarket Powers, Jim Miller, Honda Canada
Speaking Out – From the Flip Side of the Supply Chain, Panel discussion
Luncheon Keynote: ‘Rev’ You Into Gear, Odis Lloyd, NASCAR Canada
Treading New Ground – The Tire Perspective, Jim Schmidt, Bridgestone-Firestone
The Aftermarket Response to the Import Issue, J. Michael Riess, Worldpac / Carquest Canada

For the full conference brochures and to register for either or both events please visit www.aiacanada.com.

The Automotive Industries Association of Canada (AIA) is a national trade association representing the automotive aftermarket industry. The aftermarket is a $15.6 billion industry, and is proud to employ more than 220,000 people. AIA’s members manufacture, distribute, and sell motor vehicle parts, accessories, service, tools, equipment, materials and supplies. AIA’s mandate is to promote, educate and represent members in all areas that impact the growth and prosperity of the industry. Visit us on the web at www.aiacanada.com

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Northbrook, IL – The Collision Industry Electronic Commerce Association (CIECA) announced today that ProcessClaims and ADP Claims Services Group are the first companies to become certified under this new program.

The purpose of the CIECA Certification program is to validate the consistent use of current CIECA XML standards in the collision repair industry and to ensure that the implementation of the software application’s interchange documents is in compliance with CIECA standards and implementation guidelines. Only CIECA Members are eligible for certification. “CIECA certification ensures to all trading partners in the collision repair industry that the company’s certified application/product follow CIECA’s XML Standards,” said Fred Iantorno, CIECA’s Executive Director.

“We are very pleased to announce this industry milestone in conjunction with ADP. There is no doubt that agreeing on a CIECA standard provides value to the insurance industry. We see it as a competitive edge to our clients and their partners in terms of cost savings, data quality, improved trading partner communications, and increased efficiency” said Paul Farber, CEO ProcessClaims. Paul continued, “This is a great step forward for the entire industry and we can only hope others will follow.”

Mark Kovacs, Professional Services Business Analyst for ProcessClaims, suggested that the main benefit was application interoperability. “ProcessClaims has always employed a platform agnostic position regarding integration and data communication. However without industry standards it was difficult to leverage our stance to the benefit of the broader market. This Certification allows carriers to truly leverage application interoperability by choosing best in class partners.”

“ADP Claims Services Group is an active CIECA member and a long-time supporter of CIECA’s open standards. Clients rely on ADP for integrated solutions connecting their legacy and third-party claim systems to ADP products and services. Certification is an important next step that demonstrates our commitment to providing flexible, extendable solutions,” said Daphne Li, Vice President of Marketing for ADP Claims Services Group.

The CIECA seal of approval assures the end customer of interoperability of the application’s interchange documents with other applications that also bear the CIECA CERTIFIED logo. More information about CIECA and the Certification program can be viewed on the CIECA web site: www.cieca.com.

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October 7, 2005

The Collision Industry Information Assistance web site (www.ciia.com) announced today a new benefit program to kick-off the start of regional workshops across Ontario that help local association members and shops.  The 12 workshops will highlight issues such as environmental help, compliance assistance, CISCO updates (Collision Industry Standards Council of Ontario) and help shops meet or exceed standards.  They are being held in response to shop requests.  "ciia.com receives over 100 shop inquiries a week on our 1-866 information line and web sites and we are pleased to be going across the province with our assistance packages and speakers.  Our non-profit group wants to help association clients and their members be more profitable and encourage higher compliance to standards" says President Tony Nigro, a shop owner from Hamilton.

Workshops in Oshweken, Six Nations have been already completed. Future workshops include:

London on October 18 in conjunction with the Organization of Auto Body Rebuilders
Thunder Bay on October 25 with the Northwestern Ontario Collision Repair Professionals
and 10 other locations in Windsor, Sarnia, Oakville, St. Catharines, Guelph, Sudbury, Ottawa, Oshawa and Belleville..

Special products and services also featured at the workshops are discount programs for:

- Shop garage insurance policy offered through Canada Brokerlink
- Training discounts with suppliers
- Uniform discounts from Cintas
- Gasoline discounts offered by Shell Canada
- Phone line cost discounts through Primus
- Vehicle history searches
- Up to 70% off on office products from Grand & Toy
- Great deals on solvent purchasing from Cansol Services
- Collision repair equipment
- Special promotions items for your shop from Jutland
- Hardware and software discounts from Carrus and ADP
- Engineering help to get those permits
- Special forms and invoice discounts from NEBS
- Discounted legal help for storage and liens, pre-paid services or MTO problems
- Free health and safety audits and assistance and discounted isocyanate inspections
- Credit programs for cash-pay customers that return 102% of the invoice value

www.ciia.com also now offers front office and shop production expert firms who get paid only through your increased profits.

For more information, contact ciia.com at 1-866-309-4272 or info@ciia.com.

Tri-Lateral Consultants	Wellington Medical Centre	Legal Solutions & Associates

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By John Norris, Executive Director, HARA

The Collision Industry Information and Assistance (www.ciia.com) web site, operated by the Hamilton District Autobody Repair Association, handles over 10,000 hits a day. The phone lines often field 30 calls a day and at least 60 emails. Over 400 shops call regularly for environmental help with training, certification assistance, wage incentive information, hiring questions and inquiries from insurance contact lists to manuals on how to market to brokers all the way to requests for guest speakers at their local schools to getting a fax number to send copies of abusive towing invoices.

This is how a professional collision repair trade association works.

Individual association mandates may be different but their passion and vision should be clear and consistent: Help shops, serve the interests of repairers, represent them and provide opportunities to move member interests forward.

Let's face it -- it's a tough marketplace our there and many shops are struggling to stay profitable. They need more help right now and should recognize that although their voice may not be strong individually, their association's voice can be loud, active and successful.

Why then are there so few shop members in their trade associations? One reason is lack of communications. And it goes both ways. Some repairers only hear from their trade association when once a year an invoice shows up on the fax machine. Good professional associations communicate by holding regular neighborhood style meetings or surveys to gain better incite into shop needs -- yet often shops don't show up at meetings or respond to the very associations trying to help them.

Perhaps, shops haven't yet realized the practical benefits of membership in an active association. Can shop concerns be addressed? What's in it for a shop to be a member?

GAUGE YOUR REPRESENTATION

You should always ask yourself the two basic association membership questions:

What can you do for me now and what can you do for the industry in the future?

Most professional associations can provide you their answers quickly and the better associations have so many answers that it often has grown to a list of advantages for the shop.

For instance right now, do they provide services such as benefit programs, garage insurance, uniform and product discounts, office and stationary products discounts, forms, brochures, posters, manuals, training courses, available tax credits or grants that you can use right now to cut your immediate costs and put more money in your till?

What about down the road? Can they prove to you that they are handling the meetings and writing the letters and building the necessary support with media, insurers, suppliers or government? Does the association have the respect and trust it requires to solve your issues? For instance, can they show you or post on their web site or newsletters the meeting presentations or script or news releases showing their successes in addressing your concerns.

TOUGH SCHEDULE

Many professional associations struggle with the daily frustration that they are taking time away from working on needed industry projects that can help shops and instead, are out trying to raise funds to continue on with their good work- from the very shops they are trying to help. If shops better supported their professional trade associations with their membership dues, because of their recognized value for the industry, associations could solve your industry issues quicker.

If your professional trade association is working that hard for you, you should be working hard for them. Their membership dues are fair and you should not only pay their invoice when it arrives, but be calling them to ask to become a more active member. Volunteer to be school speaker, a letter writer or employer/mentor for young students interested in working in our trade on the association's behalf. Only through your help in adding to the
common strength can your professional association make your voice, join with other voices, and become stronger, more effective and listened to where it counts.

John Norris is Executive Director of HARA, the largest local collision repair and auto refinish industry trade association in North America, operating from Hamilton, Ontario. The association also co-chairs the Environmental Compliance Assistance program with government to reduce costs, improve compliance and provide easier help tools for shops at
www.autobodyhelp.ca and 1-866-309-4272.

HARA's mandate and industry objectives and their successes in meeting those objectives are featured at: http://www.ciia.com/provinces/ontario/hara.html

(courtesy of BODYSHOP magazine)

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How did ciia.com help its members and the industry in 2004?

1) New regulations to control deceptive, unfair practices particularly in towing

2) Aided in six charges being laid against local “chasers”

3) New financial monthly newsletter from SB Partners free to members

4) Instituted regional member newsletters to provide more member assistance

5) Made two $75 manuals available free to members

6) New financing of repairs package free to members

7) Updated supplier discount program for members from NEBS

8) New rules on rebuilt airbags and painting air bag covers

9) Expanded CofA and audit assistance made available to shops

10) New rules on additional pricing for salvage vehicle inspections

11) Introduced brand appeal process for total loss vehicles

12) Web site enhancements on www.ciia.com with 2.8 million hits in 12 months

13) Offering free employment online ads for shops and members

14) Sponsored six Basic Estimating classes with discount pricing for members

15) Set up donations program to link schools with suppliers

16) Provide government with new definitions of service provider

17) Working with Halton police on new towing by-law

18) Started new www.autobodyhelp.ca online free assistance

19) Started local area meetings to assist shops

20) Start of apprentice renewal initiative

21) Working on new isocyanate control review program to better protect shops

22) New sprayc.a.r.e accreditation program proposed

23) Draft price list supplied to shops for review

24) 35th annual golf tournament with donation to local charity

25) Special insurers’ panel at October 7 special event

26) Successful introduction of online environmental training

27) Updated WHMIS training offered

28) Ongoing meetings with cabinet ministers on CISCO and Bill 186

29) Presentations to relevant groups – IBC, PAVE, OABR, CISCO, CAMPE

30) New court ordered tow storage rates set for Toronto

31) Requested to Mitchell for re-keying shop help

32) New equivalency package for trades certification updated

33) Request of ADP for rebate of funds due to October disc error

34) New 25% tax credit for hiring apprentices

35) All members receive free online news events information

36) New MOYAP style auto body course being discussed for secondary school

37) New improved benefit program announced

38) Four day meeting with MTO to update salvage brand and inspection program

39) New help package for salvage inspection for shops

40) Over 1000 students completing new training course

41) Simplified self-survey for environmental profitability now available

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NEW HARA CONTACT INFORMATION

The HARA office has new phone numbers. We apologize for any recent inconvenience. We are eager to hear from you and help you with any problems or needs.

Our new contact information is below:

Hamilton District Autobody Repair Association (HARA)
mailing: P.O. Box 47594, Centre Mall,
Hamilton, Ontario
L8H 7S7

Office: 350 Dosco Drive, 2nd Floor
Stoney Creek, Ontario
L8E 2N5

Phone (905) 664-7888
Fax (905) 664-3340
Toll free 1-866-309-4272 (HARA)

E-mail hara@ciia.com

Best wishes,

John Norris

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